1. Introduction
Welcome to MainMarket.com, operated by axe software ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account (name, email address, username, password)
- Complete your profile (shipping address, payment information)
- List items for sale (product descriptions, images, pricing)
- Make purchases (billing information, shipping address)
- Contact customer support (correspondence, inquiries)
- Participate in surveys or promotions
2.2 Automatically Collected Information
When you use MainMarket.com, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clickstream data)
- Location information (general geographic location)
- Cookies and tracking technologies
2.3 Information from Third Parties
We receive information from:
- Payment processors (Stripe) for transaction processing
- Shipping providers (EasyPost) for delivery tracking
- Authentication services (Supabase) for account security
- Analytics providers for platform improvement
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our marketplace platform
- Process transactions and send transaction notifications
- Create and manage user accounts
- Facilitate communication between buyers and sellers
- Send administrative information and updates
- Respond to customer service requests
- Detect and prevent fraud and abuse
- Improve and optimize our platform
- Personalize your experience
- Send marketing communications (with your consent)
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
4.1 Other Users
When you make a purchase or list an item, certain information (username, shipping address for sellers, transaction details) is shared with the other party to complete the transaction.
4.2 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Stripe (payment processing)
- EasyPost (shipping and logistics)
- Supabase (database and authentication)
- SendGrid (email communications)
- Cloud hosting providers
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and improve our services. You can control cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Opt-out of marketing communications
- Restriction: Request restriction of processing
- Objection: Object to processing of your information
To exercise these rights, please contact us at hello@mainmarket.com
9. Children's Privacy
MainMarket.com is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using MainMarket.com, you consent to such transfers.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
axe software
MainMarket.com
Email: hello@mainmarket.com
Support: hello@mainmarket.com